It is important to note that RailYatri.in is an independent entity and is in no way related to Indian Railways - the government organization and Indian Railways Catering and Toruism Corporation (IRCTC) Pvt. Ltd. This applies to all affiliated properties of RailYatri.in such as RailYatri Website, RailRadar, Android App, iOS App, Windows App and other concerned properties
We may revise and update these Terms and Conditions at anytime. Your continued usage of www.railyatri.in will mean you accept those changes.
The contents of www.railyatri.in and its allied sites, such as text, graphics, images, information obtained from www.railyatri.in and its allied sites' licensors and other material ("Content") contained on www.railyatri.in and its allied sites is for informational purposes only. The Content is not intended to be a substitute for professional travel or train-related advice.
This service is open to all users (hereinafter referred to as “subscribers”) who are citizens of India and aged 18 years and above on the following terms and conditions.
Must neither have been convicted and/or prosecuted for commission of any criminal offence nor be of an unsound mind.
Must not be under any legal disability e.g. insolvency, restraint by court order etc. and / or is prohibited from entering any contractual relationship.
A Subscriber, by subscribing to the service, hereby agrees to abide by the terms and conditions of this Contest as mentioned. RailYatri will send information regarding your train travel, schedule change or any such other relevant information, via SMS on the contact number given by the User at the time of requesting the service; RailYatri may also contact the User by voice call, SMS or email in case the User couldn't or hasn't concluded the transaction, for any reason what so ever or to know the preference of the User for concluding the transaction and also to help the User with the transaction. The User hereby unconditionally consents that such communications via SMS and/ or voice call by RailYatri is (a) upon the request and authorization of the User, (b) 'transactional' and not an 'unsolicited commercial communication' as per the guidelines of Telecom Regulation Authority of India (TRAI) and (c) in compliance with the relevant guidelines of TRAI or such other authority in India and abroad. The User will indemnify RailYatri against all types of losses and damages incurred by RailYatri due to any action taken by TRAI, Access Providers (as per TRAI regulations) or any other authority due to any erroneous compliant made by the User against RailYatri with respect to the intimations mentioned above or on account of any wrong number or email id provided by the User for any reason whatsoever. By subscribing, you consent to receiving, from time to time, further text messages from us. By subscribing or otherwise using the service, you acknowledge and agree that we will have the right to change and/or terminate the service at any time, with or without cause and/or advance notice. We will not be liable for any delays in the receipt of any SMS messages as delivery is subject to effective transmission from your mobile service operator. SMS MESSAGE SERVICES ARE PROVIDED ON AN “AS IS” BASIS, AND WE MAKE NO WARRANTY, EXPRESS OR IMPLIED, AND ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY DISCLAIMED.
The services will be available to the users only if the user is within the cellular service range of the particular cellular service provider or within such area, which forms part of the roaming network of such cellular service provider providing services to the customer.
We may, at our discretion, amend and modify, at any time, the terms and conditions governing the SMS services. Non receipt of any notification or failure to receive the notification, if any, by the user in this regard will not exempt from such amendments and modifications.
Data obtained from you in connection with this SMS service may include your cell phone number, your carrier’s name, and the date, time and content of your messages, as well as other information that you provide. We may use this information to contact you and to provide the services you request from us.
We recognise that the internet is not a completely secure medium of communication. RailYatri is not and will not be responsible for any damages the user may suffer as a result of the loss of confidentiality of such information.
By using this service you may have access to various content. You should assume that everything to which you have access through this service is subject to copyright and trademark protection, By subscribing or otherwise using the service, you acknowledge and agree that all right, title and interest, including the trademark and copyright rights, in and to such works are our property, and that you will not gain any ownership or other right, title or interest therein or thereto. You may not copy, download or make any other unauthorized uses of such items. You agree that the material and content contained within as part of the SMS Service is for your use only and may not be distributed commercially without our permission.
All the contents on this site are only for general information or use. They do not constitute advice and should not be relied upon in making or refraining your travel decisions. RailYatri hereby excludes any warranty, express or implied, as to the quality, static/dynamic data accuracy including train timings, timeliness, completeness, performance, fitness for a particular purpose of the Site or any of its contents. RailYatri will not be liable for any damages (including, without limitation, damages for loss of business projects, or loss of profits) arising in contract, tort or otherwise from the use of or inability to use the Site, or any of its contents, or from any action taken (or refrained from being taken) as a result of using the Site or any such contents irrespective of the cause.
1. You can cancel your order up to the order cutoff time by either calling, through the app or website, where applicable. You will need to quote mobile phone number and order ID to cancel the order. We will not be able to cancel any order after order cutoff time, which his usually one hour before STA of train at the delivery station.
2. If the cancellation is made up to 24 hours before cutoff time, and you have paid in advance online, we will refund or re-credit your debit or credit card with the full amount less a 10% cancellation administrative fee within 14 days.
3. If the cancellation is made between 24 hours and order cutoff time, and you have paid in advance online, we will refund or re-credit your debit or credit card with the full amount less a 25% cancellation administrative fee within 14 days.
4. In the unlikely event that the Delivery Restaurant delivers a wrong item, you have the right to reject the delivery of the wrong item and you shall be fully refunded for the missing item. If the Delivery Restaurant can only do a partial delivery (a few items might be not available), its staff should inform you or propose a replacement for missing items. You have the right to refuse a partial order before delivery and get a refund. We will put our best effort in ensuring that the delivery is complete and as per your order, however this may not be possible in all cases.
You will not disguise the origin of your connection to the web site
You will not provide false or inaccurate information to the web site.
You will not access the web site in any way that intentionally affects or significantly negatively impacts the performance or reliability of the web site.
Unless mentioned otherwise on any other functionality, you will only access the web site with an interactive web browser and not with any program, collection agent, or "robot" for the purpose of automated retrieval of content.
You will not use the web site for any commercial, operational, law enforcement, or judicial activity that relies on the availability, validity, or accuracy of data.
You will not engage in any activity that involves using, downloading, republishing, leasing, selling, duplicating, "data mining" or "scraping" for commercial or any other purpose whatsoever, any of the data listings or any other information contained therein, in whole or in part, in any medium whatsoever.
You agree and undertake that you shall not to host, post, upload, display, modify, publish, transmit, update or share any information content/material that:
Belongs to another person and to which you don't have any right to; copyrighted content owned by a third party unless you have the express consent, permission, license, authority of the rightful owner;
Violates/infringes any patent, trademark, trade secret, copyright or any other proprietary or privacy rights of any third party;
Is grossly harmful, blasphemous, paedophilic, false, misleading, unlawful or with the intent to defraud, harass, abuse, intimidate, accuse, impersonate or harm the feelings of anyone; illegal, obscene, pornographic, vulgar, provocative, defamatory, indecent, libelous, hateful, or racially, ethnically objectionable, disparaging, threatening, impersonating another person, enticing/harming of minors in any way, infringing of intellectual property rights, proprietary rights of any third party, invasive of privacy or public rights or any other third party rights or otherwise injurious or objectionable, elicit response relating to illegal activity, contain viruses is an expression of bigotry or hatred based on age, gender, race, religion, caste, class, lifestyle preference, and nationality; relating or encouraging money laundering or gambling or otherwise unlawful in any manner;
Promotes or provides any instructional information about illegal activities;
Upload or post any content/material that contain software viruses or any other computer codes, files or programs that would interrupt, destroy or limit the functionality of this Site/Service or any software, network, servers, hardware or any other related equipment, any computer resource
Violate any applicable laws or regulations for the time being in force
Deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature.
Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
You understand that your Content can be viewed by other users of the Site and therefore you shall exercise due care to ensure that such Content does not offend or abuse other users of the Site.
Company does not control the User Content posted on the Public Forum and, as such, does not guarantee the accuracy, integrity or quality of such User Content. You understand that by using the Site, you may be exposed to User Content that is offensive, indecent or objectionable. Under no circumstances will Company be liable in any way for any User Content, including, but not limited to, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred as a result of the use of any User Content posted, emailed, transmitted or otherwise made available on the Site.
You agree and acknowledge that any Content/material/image, uploaded or posted by you is lawfully owned by you. By posting the Content you represent and warrant that you own or otherwise control all the rights including without limitation the right necessary to provide, post, upload, and submit the Content. For any Content posted by you, actions undertaken under your account till date you grant a worldwide, royalty free right to railyatri.in to use, reproduce, disclose, exhibit, display, transform, edit, translate, create, distribute or transmit the material without limitation or restriction with or without having your name attached/attributed/displayed/assigned to such Content.
You further agree and acknowledge that the Company shall be free to use any ideas, concepts, techniques, know-how contained in any Content posted/uploaded by you, for any purpose including but not limited to publicity, promotion, advertising, developing/marketing products or use such information without compensation or any other obligations to anyone including you. You further agree and acknowledge that the Company is under no obligation to post or use any content/material uploaded/posted by you.
You agree and acknowledge that the content posted, uploaded, accessed, bookmarked or shared by you across various services provided by the Company can be accessed, copied, stored, used publicly by all other users whether registered or not. The services includes public areas - that are accessible by all the users whether registered or not with the Site. You shall be solely responsible for any Content uploaded, posted or shared by you.
Any intellectual property or content associated with www.railyatri.in is the sole property of the Company and/or its partners. With the exception of data retrieved through API services, you may not copy, reproduce, distribute, modify, lease, loan, sell, or create creative derivative works of any Company’s content.
The Company has the right to moderate any and all conversations, discussions, topics, posts, and images, in the discussion forums or photo system without prejudice
The Company may choose to refuse service, account privileges, or access to any individual at any time without explanation or justification.
Unless otherwise stated, copyright and all intellectual property rights in all Materials on the Site (including but not limited to text, audio, video or graphical images, or technology, the look and feel of the Site), trademarks and logos appearing on this Site are the property of the Company and are owned and controlled by us or by other parties that have licensed their material to us. Materials on the Site are solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the Materials, use of the Materials on any other web site or networked computer environment or use of the Materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause. You agree not to use any framing techniques to enclose any trademark or logo or other proprietary information of Company or remove, conceal or obliterate any copyright or other proprietary notice or any credit-line or date-line on other mark or source identifier included on the Site, including without limitation, the size, colour, location or style of all proprietary marks. Any infringement shall be vigorously defended and pursued to the fullest extent permitted by law.
You agree to defend, indemnify and hold the Company and its allied sites, its officers, directors, employees, agents, licensors and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions.
The website www.railyatri.in and its allied sites is based in New Delhi, in India. The Company makes no claims that the Content is appropriate or may be downloaded outside of India. Access to the Content may not be legal by certain persons or in certain countries. If you access www.railyatri.in and its allied sites from outside India, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. The following provisions survive the expiration or termination of these Terms and Conditions for any reason whatsoever: Liability, User Submissions, Indemnity, Jurisdiction, and Complete Agreement.
You expressly agree that exclusive jurisdiction for any dispute with the Company, or in any way relating to your use of www.railyatri.in and its allied sites, resides in the courts of India and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of India in connection with any such dispute including any claim involving the Company or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers and content providers. These Terms and Conditions are governed by the internal substantive laws of India, without respect to its conflict of laws principles. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.
These Terms and Conditions constitute the entire agreement between you and the Company with respect to the use of www.railyatri.in and its allied sites, and Content. Your use of www.railyatri.in and its allied sites is also subject to Thank you for your cooperation. We hope you find www.railyatri.in and its allied sites helpful and convenient to use!